Mandatory Introductory Call Failure to Perform Care, aka No Show Late Arrival – “I”m lost”, “I’m in Traffic!”, “I have a flat“ My Client isn’t answering the Phone There are really only four things that can really keep you being successful. We’ll talk about each one, shortly and talk about some remedies. Introductory Call Failure:Continue reading “When Things Go Wrong”
Category Archives: Uncategorized
Caregiver Evaluations
EMPLOYEE EVALUATION So you’ve heard that each time you complete a case an evaluation is sent to your client. But what are they evaluating? Read on to see a list of questions that each client will be asked to respond to. Every client family who uses the Back-Up Care Advantage Program receives the following evaluationContinue reading “Caregiver Evaluations”
Boeing In Texas
New to Boeing: backup child, elder care and student loan support New services are part of the growing suite of programs dedicated to supporting employees and their families. September 16, 2019 in Our Commitment Courtesy Bright Horizons and tuition.io Boeing is introducing two new services for eligible U.S.-based employees: backup child and elder care, and student loanContinue reading “Boeing In Texas”
Texas Caregiver Market Review
Sunday Spotlight – Horizons Back-Up Care in Dallas, Tx. Making a decision to be a “Back-Up Caregiver” can be difficult. Many people are hoping to have “guaranteed hours” each week … backup care case opportunities can fluctuate seasonally, and within geographical areas. Oasis believes that being informed about the market in your area will helpContinue reading “Texas Caregiver Market Review”
Afternoons in the Park
Who knows the answer? What Bright Horizons has to say: “Do accompany the care recipient on public transportation if client employee requests you to do so. The client employee will be expected to pay for any transportation”. What is important here is that the client employee has requested that you take the care recipient outsideContinue reading “Afternoons in the Park”
Nannie’s got a Brand New Bag
Back-Up Care might be short in duration – but your impact can be huge, and your memories, terrific… Planning is Key! In my experience of working with many different caregivers over the years, I find that almost all of them share these qualities – the recognition of how special life is, and the desire toContinue reading “Nannie’s got a Brand New Bag”
First Contact
Being prepared for the Introductory Call Do you ever get to that point where you are about to call your family and you freeze? What do I say? What was their name? Who was that poor sick toddler? How many are there? I have, and to aid you in getting through the “Introductory Call” IContinue reading “First Contact”
Being the Caregiver when Parents are in the Home
Be yourself; Everyone else is already taken. — Oscar Wilde. One of the challenging aspects of caring for children occurs when family members are going to be in the home during care – Filling out your Care Sheet should be accurate – be detailed, but not negative! Even if parents are home they will want aContinue reading “Being the Caregiver when Parents are in the Home”
Oasis Back-Up Care, Inc
History of Oasis Back-Up Care, Inc.
Oasis Caregiver Onboarding - Becoming an Oasis Caregiver 