COVID-19 Update – https://www.brighthorizons.com/covid19-providers
Becoming an Oasis Caregiver
Oasis, a strategic partner with national aggregators of employee benefits, offers in-home backup care to children and adults by providing local teams of professional caregivers specializing in the care of infants, children and adults.
Oasis Caregivers follow all Policies and Procedures used within our Provider Network at all times. Additionally –
- Always remain proactive in our customer care and sympathy for our clients
- Seek compassion in action and service as as a part of life. We are dedicated caregivers
- Individually strive to provide the best service and the best memories for our charges
- Service, Presentation, Professionalism, and Dedication are key factors to success, and core behaviors for Oasis Caregivers
Begin by viewing the short videos found on the
Training Page
- If you are new to Back-Up Care, review the Back-Up Care “About” video.
- Visit the FAQ page and learn about scheduling and case assignment procedures
- Select Adult or Child caregiver Training Video – and watch (15 Minutes)
- Read through the “Caregiver Manual” and complete the “Assessment” here
- Read carefully through the following section “Policies & Procedures“. We’ll discuss these more after you complete your Assessment and we meet over video.
Important Policies and Procedures
Introduce Yourself
Arrive Early
Complete your Paperwork
Enjoy your Service
Oasis policies and procedures are clearly defined within your contract, however it is important to highlight a few very important points.
While working with Oasis you must follow the processes outline below within the time limits defined. Failure to comply with these policies will in most instances result in the termination of your contract without notice.
- Mandatory Introductory Call
- Visit “When Things Go Wrong” to learn more about these situations
- Failure to Perform Care aka No Show
- Late Arrival – “I”m lost”, “I’m in Traffic!”, “I have a flat“
- My Client isn’t answering the Door – what should I do?
Oasis Caregiver Onboarding - Becoming an Oasis Caregiver 